Help & support
Whether you're looking for friendly bacteria advice from a nutritional expert, have questions about your delivery, or need support from our Customer Service team, we're here to help.
How can we help?
We'd love to hear from you!
Talk to a nutritional therapist for free
There are plenty of ways to get in touch with our qualified Nutritional Therapists. We're usually available Monday to Friday, 9am–5pm (UK time). If you contact us outside of these hours, just leave a message and we'll get back to you as soon as we can.
Live chat
Use our Live Chat — just click the orange icon in the bottom right corner of your screen.
Book a call back
We offer free 15 minute telephone appointments, simply use the form below to book yours.
Book your free consultation
Discuss your needs with an Optibac nutritional expert
Our friendly team of qualified professionals are here to help you find the best Optibac supplement for your needs. We understand that choosing the right friendly bacteria — whether for yourself or a loved one — can feel overwhelming. Take the stress out of it and book your free 15 minute consultation today.
Contact us about anything else
We are available Monday to Friday, 9am - 5pm UK time. Outside of these times please just leave a message and we'll get back to you as soon as we can.
Questions about your order
Call us on +44 (0)1264 339 770 or email us at myorder@optibacprobiotics.com, alternatively use our contact form.
Frequently asked questions
Find answers to common questions about delivery, usage, and more on our Help pages.
Are you a health professional?
There are a number of ways we can support you, including educational resources and product training.
